Payment policy
Payment Methods and Terms
We offer the following payment options:
- VISA
- Mastercard
- American Express
- Diners Club
- Discover
All transactions are processed in GBP (British Pounds). Please be aware that your bank may apply additional currency conversion fees.
Payment Terms
- Payment at Checkout: Full payment is required at the time of placing your order. Your order will only be processed once we have successfully received and confirmed your payment.
- Secure Transactions: All payments are handled through secure payment gateways. Your payment details are encrypted during transmission and are not stored on our systems.
- Refunds: If your order qualifies for a refund, the amount will be reimbursed to the original payment method used. Refunds are typically processed within 10 business days after the return is approved.
- Payment Issues: Should you experience any difficulties with payment or have questions about your transaction, please reach out to our customer support team at support@moonlightluxe.co.uk
- Late Payments: In cases of delayed payment, we reserve the right to cancel your order and, if necessary, take legal action.
Contact Information
For any payment-related inquiries or concerns, please contact us:
Email: support@moonlightluxe.co.uk
Phone: +447456037815